UX Magazine

Defining and Informing the Complex Field of User Experience (UX)

Government and Public Services

How Chief Customer Officers Orchestrate Experiences

When used correctly, a Chief Customer Officer can drive customer experience efforts that change the way a company operates for the better.
Article - Paul Hagen - June 4, 2013 - 0 Comments

Participatory Design in Healthcare: Patients and doctors can bridge critical information gaps

Designing with input from users is especially valuable when creating complex and critical products for patients and their doctors.
Article - Andrii Glushko - May 31, 2013 - 0 Comments

Libraries: A Canvas for Creating Meaningful User Experience

Now, more than ever before, public libraries are in a unique position to offer vanguard, tailored experiences to their users.
Article - Amanda L. Goodman - May 7, 2013 - 5 Comments

Five User Experience Lessons from Jim Carrey

Having trouble explaining the value of user experience to stakeholders? Let Jim Carrey help.
Article - Steve Tengler - April 22, 2013 - 0 Comments

Vulnerable Branding: Keeping your company's voice honest

Effective digital content is an honest and adaptive reflection of an organization's human core.
Article - Kate Kiefer Lee - April 8, 2013 - 0 Comments

Home Automation: The next frontier for UX?

A home where appliances are speaking to each other and collecting usage data is fertile ground for user-centered research and design.
Article - ÄKTA Design Studio - February 27, 2013 - 5 Comments

Designing to Build Trust

Especially in the realms of government and health insurance, in order to succeed, websites must use design to cultivate trust with their users.
Article - Ilana Westerman - October 31, 2012 - 3 Comments

Usability in Government Systems: User Experience Design for Citizens and Public Servants

Editors Elizabeth Buie and Dianne Murray have brought together over 30 experts to outline practical advice to both usability specialists and government technology professionals.

Resource - Elizabeth Buie and Dianne Murray, Dianne Murray - June 4, 2012 - 0 Comments

Yes We Can: The Future of Government Online

This white paper offers public sector leaders a vision for the future of government online as they evaluate and embrace the Internet to improve services and operations.

Resource - Modus Associates - January 1, 2002 - 0 Comments

Why UXers should join Code for America

Help reshape the citizen experience by applying for a fellowship with Code for America.
Article - Jeremy Canfield - July 27, 2011 - 0 Comments

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